We are seeking talented candidate for dispatcher position to assist call centre with soliciting orders for product equipment support/services by identifying supplier prospects; telephoning installation customers; persuade installations to identify smart equipment repair/upgrade services.
Dispatcher telemarketing success is dependent on a core set of professional qualities including: Results Driven Persistence, Smart use of time during customer requirements service calls, Supplier Prospecting Skills, Motivation for mastering product specs, Handles Customer/Supplier Inquiry Rejection, Equipment Product Knowledge of Supply, ability to meet ambitious customer participation quota goals
- Call prospective suppliers by operating telephone equipment, automatic dialing systems & other telecommunications technologies
- Influence installations to contract for equipment services & merchandise
- Follow sample outline of prepared specs pitch to give service & product support information
- Refer orders for filling mission gaps & meet dispatch success quota goals.
- Keeps mission operational by following business instructions detailing established customer service record deposit
- Maintain orders complying with application requirements
- Streamline dispatch techniques by following policies & procedures; reporting needed changes in operations
Admission to Service Division, MOS assignment characterise