Expert dispatchers creating patterns for upgrade/repair simulation deployment of equipment type/size for meeting force structure adjustments during surge contingency scenarios employ techniques for recognition & recall of meaningful routing patterns upon determination of location.
In equipment upgrade/repair simulations, expert dispatchers are contrasted w/ novice dispatchers who lack appropriate real-time instincts determining representations of dispatcher techniques. However, expert dispatchers sometimes are no better than novice dispatchers when unfamiliar routing patterns are encountered.
Several possible perspectives from which to evaluate a tactical evaluation & representation of dispatcher behaviour exist. We have demonstrated that effective use of looking a quote up on a route pattern map requires purposeful perusal.
Looking a quote up on a route pattern map may support dispatch solution of sourcing ticket problems if the representative notation conducive to modeling the real-world mobile operation of the problem is constrained.
User content provides a suitable description of the problem for tactical evaluation off-loading; and the layout aids perusal. From this we conclude that much of the responsibility for the success of looking a quote up on a route pattern map lies with the dispatcher who controls content and layout.
We present the following framework for the representational system of a distributed task for solving souring ticket problem by individual dispatchers. This framework serves as a guide for our product demonstration report. Systems representations showing dispatch record knowledge flow for distributed dispatch task records cues the formation within sourcing ticket problem space in real-time instinct diagrams.
Diagrams retrieve schedule plans & designs from dispatch records, acting as an executive structure for selecting and applying tactics derived, evoked or inferred in real-time to facilitate the achievement of sub-goal solutions of sourcing ticket problems.
Looking a quote up on a route pattern map can be utilised by the sourcing ticket problem space, helping to establish real-time instinct to cue schedule establishment from dispatch records acting as recipients for establishment of real-time dispatch connections when the task becomes overwhelming.
This product demonstration report is based on a controlled a tactical evaluation of expert & novice dispatchers modelers to obtain a rich demonstration of sourcing ticket problem space & solutions that provide real-time control for adjustments to force structure for surge contingency scenarios.
Our intention is to present the performance and behavior of dispatchers engaged in the modification of the route tracker application with a view toward obtaining detailed pictures of the representative process of that occurs. While performance was an important part of tactic evaluation, our emphasis in this product demonstration report is mainly focused on examination of process behaviour during dispatch activity.
1) Strive for consistency: Consistent sequences of action should be required in similar operations/elements for achieving similar tasks. Directions must be consistent across prompts, menus & help screens. Consistent commands must be used throughout the system.
2) Enable frequent users to use shortcuts: Advanced users that use the system frequently will want to reduce the steps required to produce results using the system. Shortcuts offered could be function keys & hidden commands to automate certain interactions.
3) Offer informative feedback: There must be feedback for every action by the user, if there is an error this feedback should inform the user of what went wrong and, if possible, why.
4) Design dialogue to yield closure: There must be a clearly identifiable beginning, middle & end to a sequence of actions. The feedback at the completion of a sequence should signal to the user that the task has been accomplished and that they can move on to the next sequence.
5) Offer simple error handling: System must be designed in such a way that it is difficult for a user to make a serious error, but if an error is made then simple process techniques handling the error should be offered.
6) Permit easy reversal of actions: This enables users to experiment and explore unfamiliar options. Attributes of objects indicate how system must be used.
7) Support internal locus of control: Advanced users must be in charge of the system, which must respond to user actions. The system must be designed to make the user the initiator and not a responder.
8) Promote higher function visibility: Users will likely know what sequence to perform next. If the functions are less visible, users might get lost in information overload.
9) Provide Constraint Feedback: System must restrict type of interaction that can take place in a given situation. Users must send information back about what action has been done and what was accomplished.
10) Establish Mapping Techniques: Links between controls and their effects must be incorporated into system, for example, use of the up/down arrows on a keyboard to page up and down on a display.